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Free Online ITIL 4 Intro Request

Make it exclusive just for company organisation!

Topics covered:

  • Setting the scene (ITSM in the workplace and solutions)

  • Four dimensions of service management

  • Service value system

  • Service value chain

  • Value streams

  • ITIL 4 certification scheme

Upon receipt of your request, we will come back to you with proposed dates with the option to customise dates/times.


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