ITIL Plan, Implement and Control (PIC) eLearning+
This module forms part of the ITIL Practice Manager (Version 5) designation/pathway. Plan, Implement and Control is a combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management. For more information see below: "What will you learn?"
 
Format
Self-paced eLearning with bite sized modules
 
What's included?
Twelve months on-demand access to 18-hours of interactive content 
Exam voucher (valid for 12-months from the date of issue)
Free exam retake, known as Take2 (valid for 6-months following the first exam)
Mock exam (one free online practice attempt directly with PeopleCert)
Auto marked sample papers and quizzes
Access to the Official PeopleCert eBook (PDF)
Learning Resource Kit (detailed learner workbook, and quick reference guide etc.,)
 
Prerequisites
ITIL Foundation v4 or v5
 
What will you learn?
The purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively.
About practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Plan, Implement, and Control practices in achieving strategic objectives.
The processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure coherent planning, effective implementation, and robust control mechanisms.
Key roles within the Plan, Implement, and Control practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for planning, executing, and controlling IT service strategies.
How Information and Technology can support and enable the Plan, Implement, and Control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.
The role of partners and suppliers in the Plan, Implement, and Control practices, understanding how to collaborate effectively to enhance strategy execution and governance.
 How the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.
Strategies for succeeding with the Plan, Implement, and Control practices and understand how they are supported by the ITIL guiding principles, ensuring the establishment of effective IT service strategies and governance frameworks to achieve business goals.
 
Pricing and options
Prices exclude tax
Company organisations who require invoicing terms please submit your request here