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Wed, Feb 22

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Online Virtual Classroom

ITIL® 4 Create Deliver and Support ref CDS22021L

The price of this event has been reduced from £810 plus VAT to £675 plus VAT. Boasting the lowest price and equal to the highest quality on the market. Axelos®/PeopleCert® Approved + Exam + Free Exam Resit (retake) + Axelos® eBook + Student Courseware.

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ITIL® 4 Create Deliver and Support ref CDS22021L
ITIL® 4 Create Deliver and Support ref CDS22021L

Delivery

Feb 22, 2023, 9:00 AM GMT – Feb 24, 2023, 5:00 PM GMT

Online Virtual Classroom

Details and Content

Optional/Discount

Benefit a significant 30% discount with our Annual Subscription service. Details here.

The Course

Part of the managing professional designate, Create, Deliver and Support (CDS) certifies that each student has gained the knowledge and understanding necessary to create different value streams and activities to deliver and support IT-enabled products and services. 

Online Time Zone 

UK London (BST)

Prerequisites

ITIL v4 Foundation

Course Topics

  • Understanding how to plan and build a service value stream to create, deliver and support services
  • Knowing how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams 
  • Knowing how to create, deliver and support services 

Course Content

  • 3-days online live and interactive instructor-led course delivery
  • Official Axelos/PeopleCert online exam voucher + free exam resit
  • The official Axelos core guidance e-book
  • Mock exam papers (PDF)
  • Course slide deck (PDF)
  • Glossary (PDF)
  • Audio of key points (online)

Exam

The exam is taken online directly with PeopleCert (the Axelos examination institute) at a time and location of the student's choosing. Students will require a computer with webcam facility and internet connection. The first exam voucher is valid for 12-months and the resit (if needed) is valid for 6-months following the first exam.

  • The exam format: Closed book, 90-minutes duration based on 40 multiple choice questions with 1 mark awarded for each correct answer. 28 marks are required to pass, equating to 70%.
  • Certificates: Issued directly by PeopleCert (the official Axelos examination institute) in electronic format. Hard copy certificates can be provided upon request at an additional cost.

Joining Details 

Full joining details will be provided following order placement.

Pricing Details

All prices are subject to UK value added tax (VAT). 

Buy Now

  • ITIL CDS 22nd Feb 2023

    This ticket includes online instructor-led course delivery, online exam, free online exam resit (retake), access to the official Axelos eBook, and student courseware.

    £675.00
    Tax: +£135.00 VAT

Total

£0.00

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