FREE ITIL® 4 Intro ref 081021

ITIL® 4 Introduction

If you are considering booking an ITIL online live certification course then this is a great opportunity to evaluate prior to making a booking.  Experience online training free of charge and without any obligation, presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer) - the same trainer who will deliver your ITIL certification course if you book with ITSM Assist, so consistency is assured!

Furthermore, if you are considering implementing ITIL principles within the workplace then this session should offer several credible business solutions. 

Note: whilst this is a free event, booking is required in order to secure a seat - no card details required, just your name and email address and that's it!

Duration

60 minutes

What’s Covered?

• IT service management (setting-the-scene)
• Service value system overview
• Service value chain overview
• Service value streams overview
• The certification scheme

Joining Details

Within 24-hours from booking you will receive a Cisco WebEx session link. You will be prompted to download the Cisco WebEx guest app (unless you already have this), which a free, and quick and easy download. Alternatively, you can elect to connect via your web brower.