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Fri, 31 Jul



FREE ITIL® 4 Intro AM ref 310720

Axelos®/PeopleCert® approved content and delivered live online by Trevor Wilson (accredited ITIL trainer) - limited seats.

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FREE ITIL® 4 Intro AM ref 310720
FREE ITIL® 4 Intro AM ref 310720


31 Jul 2020, 09:30 – 10:30 BST


Details and Content

ITIL® 4 Introduction

Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event booking is required in order to secure a seat.


45-60 minutes

What’s Covered?

  • IT service management (setting-the-scene)
  • Key differences between v3 and v4
  • Service value system overview
  • Service value chain overview
  • Service value streams overview

Joining Details

Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link. 

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