Fri, 31 Jul|
FREE ITIL® 4 Intro AM ref 310720
Axelos®/PeopleCert® approved content and delivered live online by Trevor Wilson (accredited ITIL trainer) - limited seats.
31 Jul 2020, 09:30 – 10:30 BST
Details and Content
ITIL® 4 Introduction
Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event booking is required in order to secure a seat.
- IT service management (setting-the-scene)
- Key differences between v3 and v4
- Service value system overview
- Service value chain overview
- Service value streams overview
Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link.
ITIL® 4 Intro 31st July (AM)
Free Event: Introduction to ITIL 4