FREE ITIL® 4 Intro AM ref 310720

ITIL® 4 Introduction

Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event booking is required in order to secure a seat.

Duration

45-60 minutes

What’s Covered?

• IT service management (setting-the-scene)
• Key differences between v3 and v4
• Service value system overview
• Service value chain overview
• Service value streams overview

Joining Details

Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link.