Fri, 18 Sep | Online

FREE ITIL® 4 Intro AM ref 180920

Axelos®/PeopleCert® approved content and delivered live online by Trevor Wilson (accredited ITIL trainer) - limited seats.
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FREE ITIL® 4 Intro AM ref 180920

Time & Location

18 Sep 2020, 09:30 – 10:30 BST

About This Course

ITIL® 4 Introduction

Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event booking is required in order to secure a seat.


45-60 minutes

What’s Covered?

  • IT service management (setting-the-scene)
  • Key differences between v3 and v4
  • Service value system overview
  • Service value chain overview
  • Service value streams overview

Joining Details

Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link. 

Course Seats
  • ITIL® 4 Intro 18th Sept (AM)

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