FREE ITIL® 4 Intro AM ref 041220
Time & Location
About This Course
ITIL® 4 Introduction
If you are considering booking an online live (virtual classroom) ITIL certification course then this is a great opportunity to evaluate prior to booking. Experience online training free of charge, presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer) - the same trainer who will deliver your ITIL certification course!
Note: whilst this is a free event booking is required in order to secure a seat.
- IT service management (setting-the-scene)
- Service value system overview
- Service value chain overview
- Service value streams overview
- The certification scheme
Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link.
- Friday 4 Dec (AM)£0£00£0