FREE ITIL® 4 Intro AM ref 041220

ITIL® 4 Introduction

If you are considering booking an online live (virtual classroom) ITIL certification course then this is a great opportunity to evaluate prior to booking. Experience online training free of charge, presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer) - the same trainer who will deliver your ITIL certification course!

Note: whilst this is a free event booking is required in order to secure a seat.

Duration

60 minutes

What’s Covered?

• IT service management (setting-the-scene)
• Service value system overview
• Service value chain overview
• Service value streams overview
• The certification scheme

Joining Details

Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link.