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Mon, 24 Apr


Online Virtual Classroom

2022 Price ITIL® 4 Direct Plan and Improve ref DPI2404L

2022 price £650 plus VAT! This course in 2023 will be £810 plus VAT Axelos®/PeopleCert® Approved + Exam + Free Exam Resit (retake) + official Axelos eBook + Student Courseware.

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2022 Price ITIL® 4 Direct Plan and Improve ref DPI2404L
2022 Price ITIL® 4 Direct Plan and Improve ref DPI2404L


24 Apr 2023, 09:00 BST – 26 Apr 2023, 14:30 BST

Online Virtual Classroom

Details and Content


Benefit a significant 30% discount with our Annual Subscription service. Details here.

The Course

Part of both the managing professional (MP) and strategic leader (SL) designates. Direct Plan and Improve (DPI) is a universal module applicable to both MP and SL streams.  The DPI certification certifies that students have gained the knowledge and understanding to create a learning and improvement organisation.

Online Time Zone

UK London (BST)


ITIL v4 Foundation

Course Topics

  • Understanding continual improvement, measurement and reporting, portfolio management, organisational change management and risk management.
  • Gaining an understading of: the key concepts of DPI, the scope of what is to be directed and/or planned, the role of governance, risk and compliance (GRC), how to use the key principles and methods of continual improvement for all types of improvements, how to use the key principles and methods of communication and organisational change management (OCM), and how to direct, plan and improve value streams and practices.

Course Content

  • 3-days online live and interactive instructor-led course delivery
  • Official Axelos/PeopleCert online exam voucher + free exam resit
  • The official Axelos core guidance e-book
  • Mock exam papers (PDF)
  • Course slide deck (PDF)
  • Glossary (PDF)
  • Pre-exam revision resources (online)


The exam is taken online directly with PeopleCert (the Axelos examination institute) at a time and location of the student's choosing. Students will require a computer with webcam facility and internet connection. The first exam voucher is valid for 12-months and the resit (if needed) is valid for 6-months following the first exam.

  • The exam format: Closed book, 90-minutes duration based on 40 multiple choice questions with 1 mark awarded for each correct answer. 28 marks are required to pass, equating to 70%.


  • Certificates are issued directly by PeopleCert (the official Axelos examination institute) in electronic format. Hard copy certificates can be provided upon request at an additional cost.

Joining Details 

Full joining details will be provided following order placement.

Pricing Details

All prices are subject to UK value added tax (VAT). 

Buy Now

  • ITIL® 4 DPI 24th Apr 23

    This ticket includes online instructor-led course delivery, online exam, free online exam resit (retake), access to the official Axelos eBook, and student courseware.

    Tax: +£130.00 VAT
    Sale ended



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