Certification in IT Service Management
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Specialists in ITIL® 4
Improving Capability Cost Effectively!
Our Membership Scheme
Our ITIL® 4 Online Live Foundation Annual Membership Scheme is designed for company organisations, offering significant cost savings.​
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Normal advertised price £625 + VAT, Membership price £375 + VAT​
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Includes online instructor/trainer course delivery + exam + free exam retake + access to the official eBook (PDF) + access to student courseware (PDF).​​​
Best Practice and Best Value For Your Organisation
People Make Things Happen!
Improving
Capability!
ITIL® Foundation-to-Master
Make ITIL organisation-wide
If you want to foster an organisation-wide culture of ITSM best practices, it is ideal for everyone to have Foundation Level knowledge. Additionally, having numerous Specialists and Strategists, along with some ITIL Masters, would ensure a significant impact across the organisation.
We can help make that happen!
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See our discount scheme below.
ITIL® eLearning
Make ITIL self-paced
If you want a self-paced approach, the Official Axelos®/PeopleCert® self-paced eLearning courses, developed by the creators and examination institute of ITIL®, come with both the course and exam voucher in one package! Enjoy a self-paced method with 12 months of on-demand access.
We can can help make that happen!
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ITIL 4 Drive Stakeholder Value
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ITIL 4 Digital & IT Strategy
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ITIL 4 Monitor, Support & Fulfil
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ITIL 4 Plan, Implement & Control
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ITIL 4 Collaborate, Assure & Improve​​​
After Class
Make ITSM real-life
If you aim to transcend the textbook, showcase a return on investment, and see real benefits at work. Join our sister site "its Doozie," a community that your need to be part of. "its Doozie" creates opportunities for everyone, learners, corporate organisations including SMEs and new start-ups.
We can help make that happen!
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Those who want to learn fro free
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Those who want affordable micro learning
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Those who want to monetise their knowledge
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Those who want to free advertising
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You will be redirected to "its Doozie"​​​​​​​​​​​
People Make Things Happen!
Improving
Capability!
Call to Action!
ITIL® 4 Overview
For Company Organisations
If your IT specialists, including those in L&D, HR, and Finance, want a deeper grasp of the ITIL 4 framework and its workplace benefits.
We can help make that happen!
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​Contact us below, and we will arrange
a mutually convenient time to present online the ITIL 4 framework and its values in the workplace - FREE OF CHARGE.
Online Meeting
Let's talk!
If you need to assess the trainer's credibility before making a commitment, discuss a proposed training programme for your organisation, or talk about any other ITSM-related topics.
We can help make that happen!
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​Contact us below, and we will arrange a mutually convenient time to talk.
Informative
See our student reviews here
ITSM Assist Limited
Axelos/PeopleCert Accredited Training Organisation (ATO)
Trevor Wilson
Course Instructor
ITIL® 4 Master Certified
Course Quality?
We believe course quality is not reflected through the provider as an organisation, course quality is reflected through instructor/trainer delivering the course.
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We (ITSM Assist) win every time when it comes to course quality. This is because it is the same instructor/trainer (Trevor Wilson) who delivers all our online live and onsite ITIL certification courses. Trevor is not only an Axelos/PeopleCert accredited ITIL instructor/trainer certified to ITIL 4 Master Level, and the founder of ITSM Assist, but also promotes real -life experience working in IT and therefore, puts ITIL into business context and meaning. Simpy put, when it comes to ITIL certification training Trevor is the reason students come to ITSM Assist. Check out our student reviews here
Value for Money/Price?
We believe the saying "you pay for what you get" in this case is not true! In view that such products/services comprise largely of intangibles (not tangibles). Firstly, as previously highlighted, value for money is reflected through the quality of course delivery. Secondly, some providers incur high overheads such as buildings and human resources etc., and therefore, recovering such costs has to be reflected within their pricing.​
We (ITSM Assist), win every time when it comes to value for money and price. This is because our overheads in comparison are extremely small, and furthermore, we do NOT adopt a pricing model based on 'the going rate' to increase profit margins. So, combining our extremely affordable pricing with the quality of course delivery supports true value for money.
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Customer service?
We believe those providers who offer the best customer service are often those that are able to offer a personal touch, demonstrate service empathy, and don't just say the right thing but do the right thing!
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We (ITSM Assist), win every time when it comes to customer service. This is because the founder of ITSM Assist is the same person who delivers our ITIL courses (Trevor Wilson), thus by default promotes a 'personal touch from all perspectives'. Furthermore, when we consider aspects such as offering the flexibility to cancel course bookings at any time prior to course commencement without incurring any charges, or in the event of exam failure, students being able to attend another course free of charge on the basis they hold their resit/retake exam voucher. And, not to mention, in the event where exceptions arise, we always respond positively and help resolve where we can, this is because we are in touch, and see our customers/students as people, not just a transaction.
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