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ITIL® 4 Certification & ITSM Resources

Promoting the lowest price equal to the highest quality on the market!

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People make things happen!

ITIL® 4 Certification Training 

Promoting options

Choose your

learning path!


Online Live
Virtual Classroom

UK time zone

Get certified from the comfort of your own location. Simply join our Online Live instructor-led virtual classroom courses!

Courses From:

£650 Plus VAT



On-demand 24x7 

12-months, 24x7 on-demand access. MP4-video instructor-led. Our Self-paced eLearning is as good as Online Live or in the physical classroom!

Courses From:

£590 Plus VAT

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The ITIL 4
Certification Scheme 

Achieve ITIL master 

Understand the ITIL 4 certification scheme including the course modules, the designations, and the path to reach ITIL Master.

Designations From:

£1,620 Plus VAT

Personal Development

Personal development 

means business development!

Cost Efficiency

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Make it

Online live, any time zone!

Perfect for company organisations who want to make online ITIL certification training available for their employees only - the most cost efficient for groups!

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Micro Learning 

Saves time and money!

Designed for those who want to implement ITSM best practice in the workplace based on 24x7 on-demand access - a walking the talk approach!

Coming Soon

ITIL® 4 eLearn
Designation Bundles 
The most cost efficient approach!  

Students can achieve any designation including ITIL Master for a fraction of the price compared with undertaking virtual/physical classroom courses.

Coming Soon

ITSM Resources

Promoting Value
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ITSM Stuff

Join without any obligation!

From time to time we keep adding stuff, such as document templates, information guides and MP-video eLearning resources.


Attend An
Online Course FREE

ITIL Retakes

Regardless of which provider you attended a course with, if you failed the exam the first time, and have a valid retake, you can join our course for FREE.

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ITSM Specialists 

ITIL® certified 

If you require an ITSM specialist for a temporary assignment (contract work), then you should include us as part of your search.   

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ITSM Assist, see our student reviews here 




ITSM Assist Limited
Axelos/PeopleCert Accredited Training Organisation (ATO)

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When it comes to selecting a supplier/partner to assist with personal development, in this case, IT service management (ITSM) certification training and/or site implementation, whatever approach we take to evaluate, the bottom line will always come down to the trainer/instructor him or herself - we may pay less or more, but if trust is not gained in the classroom' then we achieve nothing!


The key ingredients in addition to cost, comprise of consistency, capability and commitment, and we meet all of these expectations.


Trevor Wilson is not only the founder and owner of ITSM Assist, Trevor is an Axelos/PeopleCert accredited ITIL trainer, and designs, presents and narrates our entire ITIL portfolio.  Because of this, when it comes to service delivery, we promote consistency and therefore, ensure value for money every time.  This is the reason why our clients prefer ITSM Assist!

Trevor is not only an experienced ITIL trainer but also promotes real life' experience within the workplace. Trevor uses examples and analogies and puts everything into business context and meaning.  Because of this, Trevor is able 'walk the talk, not just talk the walk and therefore, promotes capability. This is the reason why students prefer ITSM Assist! 

​We at ITSM Assist, specialise entirely on ITIL-related products and topics, and in turn keep our overheads to a strict minimum.  Because of this, we deliver probably the best quality ITIL services at the most affordable price in the marketplace therefore, promoting commitment.  This is the reason why both self-funding students and corporate organisations prefer ITSM Assist.

Our customers say pretty much everything, they do not come to us purely based on price, they come to us because they want total peace of mind, in simple terms, they trust ITSM Assist! Check out our student reviews here





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