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Axelos®/PeopleCert® Approved eLearning ITIL® 4 Courses

Course detail and pricing Here

 

Foundation level is to certify that each student gains the knowledge of the terminology, structure and basic concepts of ITIL 4, and is a prerequisite to progress through the ITIL 4 certification scheme.

Managing Professional Transition 

Managing Professional Transition is a bridging course and exam for those who hold a minimum of 17 x ITIL v3/211 credits.. In view that Axelos (the owners of ITIL) will retire the opportunity to bridge in the near future, this course is only available in online and onsite delivery formats.

 

Only available Online and Onsite.

Online Live Here

Onsite Classroom Here

Direct, Plan and Improve (DPI)

Direct, Plan and Improve (DPI) helps to align product and service management with modern business requirements; drive successful organisational transformation; and embed continual improvement into an organisation’s behaviour at every level.

Expected in eLearning format Qtr 3

In the meantime this course is available as:

Online Live: Available soon!

Onsite Classroom Here

You can register on our waiting list if eLearning is your preferred learning format: Here

Create, Deliver and Support (CDS)

Create, Deliver and Support (CDS) addresses the cultural and team management aspects of product and service management; provides an overview of the tools and technologies which support service management; and demonstrates how to integrate management practices into end-to-end value streams.

Expected in eLearning format soon.

In the meantime this course is available as:

Online Live Here

Onsite Classroom Here

You can register on our waiting list if eLearning is your preferred learning format: Here

Drive Stakeholder Value (DSV)

Drive Stakeholder Value (DSV) provides guidance on establishing, maintaining, and developing effective service relationships at appropriate levels. It leads organisations on a service journey in their service provider and consumer roles, supporting effective interaction and communication. 

 

Expected in eLearning format Qtr 4

In the meantime this course is available as:

Onsite Classroom Here

You can register on our waiting list if eLearning or online are one of your preferred learning formats: Here

High Velocity IT (HVIT)

High-velocity IT addresses the specifics of digital transformation and helps organisations to evolve towards a convergence of business and technology, or to establish a new digital organisation.

Expected in eLearning format Qtr 4

In the meantime this course is available as:

Onsite Classroom Here

You can register on our waiting list if eLearning or online are one of your preferred learning formats: Here

I purchased the ITIL 4 Foundation E-Learning course. If I'm being honest, I was highly sceptical as to whether this would work for me as I've only ever attended classroom training. My fears were immediately put to rest when I began the course. Trevor's knowledge of IT and specifically ITIL comes across very clearly from the very beginning of the course. His approach is thorough and the course is also supported by anecdotes and actual scenarios which really helped to embed the knowledge in the course. Thanks Trevor.

When it comes to ITIL training Trevor knows his stuff, he is a very knowledgeable and engaging trainer. The practice quizzes after each module help in solidifying ITIL concepts and ensure you know the information rather than just memorising.

Great video content and personalised service from Trevor the team.
Your getting taught by the tutor and communication by the very person who you watch.
Very concise and to the point to get you prepared for the exam.
I highly recommend this to anyone looking to certify their knowledge of service management and value.
Many thanks

Excellent service provided by Trevor. He understands the business that he is delivering to and tailors training accordingly. Always adding benefit from relevant experience in the IT Service Management arena which isn't always the case with other training providers who have the text book experience but not the real world experience, this isn't the case with ITSM Assist.

A training course in any subject-matter is only good as the Instructor/Trainer. I would highly recommend ITSM Assist, mainly because of Trevor Wilson, who presented the course material in a clear manner and has obvious experience and a very good subject-matter knowledge. Furthermore, he even offered to help students anytime after the session, should we need further help or have more questions which is going above and beyond.
Overall the session and the Instructor, met my expectations for quality, content and development of my professional skills. Thank you Trevor.

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ITSM Assist Limited

Company Registration: 07618216

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ITSM Assist Limited

(c/o) Finnies Chartered Accountants

4-6 Swaby's Yard

Walkergate, Beverley. HU17 9BZ

United Kingdom