ITIL Product (Version 5) eLearning+
This module represents one of the three core modules of the ITIL Managing Professional (Version 5) designation or pathway. ITIL Product (Version 5) aims to provide candidates with an understanding of how ITIL Product guides organisations in creating and continually improving digital products across the ITIL Product and Service Lifecycle. For more information see below: "What will you learn?"
 
Format
Self-paced eLearning with bite sized modules
 
What's included?
Twelve months on-demand access to 18-hours of interactive content 
Exam voucher (valid for 12-months from the date of issue)
Free exam retake, known as Take2 (valid for 6-months following the first exam)
Mock exam (one free online practice attempt directly with PeopleCert)
Auto marked sample papers and quizzes
Access to the Official PeopleCert eBook (PDF)
Learning Resource Kit (detailed learner workbook, and quick reference guide etc.,)
 
Prerequisites
ITIL Foundation v4 or v5
 
What will you learn?
The key concepts of digital product and service management and how they support value and performance from a service perspective delivery.
How services enable the co‑creation of value with customers, partners, and stakeholders across the lifecycle.
How to apply human‑centred, experience‑led design to improve the perception and quality of services.
How to develop resilient, sustainable, and adaptable services to respond effectively to change.
A clear understanding of how services connect strategic intent with consistent performance and value creation.
How services align with real stakeholder needs to ensure relevance, clarity, and deliver measurable outcomes.
How to use continual improvement and evidence‑based decisions to increase value and reduce waste.
How practical governance supports compliance, risk management, and responsible innovation.
How AI and automation enhance service capability while maintaining trust and accountability.
 
Pricing and options
Prices exclude tax
Company organisations who require invoicing terms please submit your request here