This is the Official Axelos/PeopleCert eLearning course, crafted and delivered by the creators of ITIL® - the course, exam and more all in one bundle!
 
Advance your career in digital service management with ITIL,
an industry recognised certification
the first choice for employers'
create an opportunity to develop your career
 
What's Included?
 
Official Resource Learning Kit with 12-months on-demand access, thus providing a complete self-paced learning experience.
Official eBook, a valuable resource for exam preparation, and a go to reference guide.
Exam Voucher (valid for 12-months from the date of issue). Schedule your exam online at a time and location of your choosing.
Free Exam Retake (known as Take2) valid for 6-months from the first exam attempt. Offering a second chance in the event of first attempt exam failure.
Quizzes, including knowledge checks.
Official PDF Mock Exam Papers (x2) complete with answers/rationale 
Official Online Mock Exam (1 x attempt) replicating and experiencing the actual test environment.
 
What will you learn?
Key concepts of service management 
The service value system
The four dimensions of service management
The service value chain
The guiding principles
The ITIL practices (based on foundation syllabus).
 
Prerequisites
None (there are no prerequisites to take this exam)