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ITIL 4 Foundation self-paced eLearning
This is the Official PeopleCert® eLearning course, crafted and delivered by the creators of ITIL® - the course and exam all in one bundle!
 
Advance your career in IT service management (ITSM) with the ITIL.
 
  • An industry recognised certification
  • The first choice for employers'
  • Create an opportunity to develop your career
 
What's Included?
  • Official Resource Learning Kit with 12-months on-demand access, thus providing a complete self-paced learning experience.
  • Official eBook, a valuable resource for exam preparation, and a go to reference guide.
  • Exam Voucher (valid for 12-months from the date of issue). Schedule your exam online at a tme and location of your choosing.
  • Free Exam Retake (known as Take2) valid for 6-months from the first exam attempt. Offering a second chance in the event of first attempt exam failure.
  • Quizzes, including knowledge checks.
  • Official PDF Mock Exam Paper (x2) complete with answers/rationale 
  • Official Online Mock Exam (1 x attempt) replicating and experiencing the actual test environment.
 
What will you learn?
  • Key concepts of service management 
  • The service value system
  • The four dimensions of service management
  • The service value chain
  • The guiding principles
  • The ITIL practices (based on foundation syllabus).
 
Prerequisites
None (there are no prerequisites to take this exam)
 

ITIL 4 Foundation eLearning

£960.00Price

  • Exam

    The online exam voucher will be valid for 12-months from the date of issue. A free exam retake is included valid for 6-months following the first exam attempt. The exam will be online direct with the examination institute (EI), PeopleCert®. The exam will comprise of:

    • 40 x multiple choice questions
    • 1 x mark awarded for each correct answer
    • 26 marks required to pass (65%)
    • 60-minutes duration
    • Closed book

    Notes:

    • There are no prerequisites to take this exam.
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