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The opportunity to transition (bridge) to ITIL 4 MP will soon be withdrawn. Axelos® (the owners of ITIL) announced back in October 2019 that the opportunity to transition from ITIL 3 Expert (including delegates holding 17 x credits or more) will be withdrawn 12-months following.  Therefore, whilst Axelos will officially announce the actual date 1-month in advance of withdrawal it is expected the MP Transition exam will be withdrawn October 2020.

Course Details

Prerequisites

Exam Format

Multiple choice questions:

  • 40 questions

  • 28 marks to pass out of 40 available (70%)

  • 90 minutes duration

  • Closed book

Certification scheme Click here

Audience

ITIL® 4 Managing Professional (MP) Transition

About ITIL 4: Click here

 

Purpose: To transition ITIL 3 "Expert" level delegates or those who have obtained 17 x ITIL 3 credits to ITIL 4 MP designate.

 

Course Content:

Note: This is a bridging certification course. Axelos® indicated that this opportunity to bridge will end October 2020.

Gaining an understanding of ITIL 4 foundation incorporating,

  • Key concepts of service management

  • The service value system (SVS)

  • The service value chain (SVC)

  • The four dimensions of service management

  • The guiding principles.

Gaining an understanding the MP designate modules:

  • Create deliver and support (CDS)

  • Drive stakeholder value (DSV)

  • High velocity IT (HVIT)

  • Direct, plan and improve (DPI)

Course Agenda:

  • Introducing ITIL 4

  • ITIL 4 foundation

  • Create, deliver and support (CDS)

  • Drive stakeholder value (DSV)

  • High velocity IT (HVIT)

  • Direct, plan and improve (DPI)

  • Revision and exam preparation

17 x ITIL 3 credits

Eligible to only those who have already obtained a minimum of 17 x ITIL 3 credits.

Course Delivery Options

ITIL elearning self paced training

Target Customer

For students who want to self-study and set their own learning pace (i.e. stop, rewind and play-back accordingly)..

 

What's Included?

  • Axelos®/PeopleCert® certified materials

  • MP4-video instructor presented lessons

  • 12-months on-demand access

  • Course summary

  • Mock tests

  • Official Axelos/PeopleCert online exam including free exam resit (if needed)

Note: ​ In view that the opportunity to bridge will be withdrawn, this will not be available in eLearning format

Onsite ITIL training

Target Customer

For companies who want to host courses at their own location (an extremely cost-effective option for companies).

 

What's Included?

  • Axelos®/PeopleCert® certified materials

  • 5-days onsite classroom course delivery

  • Hard copy student course books

  • Mock tests

  • Official Axelos/PeopleCert paper-based exam including free exam resit (if needed)

Our online training

Target Customer

For students who want to undertake live online (trainer presented) courses from the convenience of their own location.

 

What's Included?

  • Axelos®/PeopleCert® certified materials

  • 5-days online live course delivery

  • Student course book (PDF)

  • Mock tests

  • Official Axelos/PeopleCert online exam including free exam resit (if needed)

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