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ITIL® 4 Managing Professional (MP) Transition

Axelos® (the owners of ITIL) have announced that this opportunity to transition (bridge) to ITIL 4 MP will be withdrawn July 2022.  Delegates eligible to transition from ITIL 3 must hold either a minimum of 17 x ITIL v3 credits or 15 x ITIL v3 credits plus ITIL 4 Foundation certification.

Course Details

About ITIL 4: Click here

 

Purpose: To transition those delegates who hold ITIL 3 "Expert" certification or those who have obtained a minimum of 17 x ITIL 3 credits, or 15 x ITIL v3 credits plus ITIL v4 Foundation to ITIL 4 MP designate.

 

Course Content:

Note: This is a bridging certification course. Axelos® indicated that this opportunity to bridge will end October 2020.

Gaining an understanding of ITIL 4 foundation incorporating,

  • Key concepts of service management

  • The service value system (SVS)

  • The service value chain (SVC)

  • The four dimensions of service management

  • The guiding principles.

Gaining an understanding the MP designate modules:

  • Create deliver and support (CDS)

  • Drive stakeholder value (DSV)

  • High velocity IT (HVIT)

  • Direct, plan and improve (DPI)

Course Agenda:

  • Introducing ITIL 4

  • ITIL 4 foundation

  • Create, deliver and support (CDS)

  • Drive stakeholder value (DSV)

  • High velocity IT (HVIT)

  • Direct, plan and improve (DPI)

  • Revision and exam preparation

Prerequisites

ITIL v3 Expert, MALC or a minimum of 17 x ITIL v3 credits or 15 x ITIL v3 credits plus ITIL 4 Foundation.

Exam Format

Multiple choice questions:

  • 40 questions

  • 28 marks to pass out of 40 available (70%)

  • 90 minutes duration

  • Closed book

Certification scheme Click here

Audience

Axelos Logo

See above prerequisites

Course Delivery Options

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Self-paced
Managing Professional Transition

Presented by the same trainer/instructor as Online Live or Onsite. This is the most inexpensive option and an extremely credible approach for those disciplined students who prefer to self-study.

This option will not become available in view that the opportunity to transition (bridge) from ITIL 3 to ITIL 4 will discontinue July 2022.

N/A

Not Available
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Online Live
Managing Professional Transition

No need to travel to and from the training centre.  From the comfort and convenience of your own location online live (trainer-led) is just as good as the physical classroom if not better.

What's Included?

  • Axelos®/PeopleCert® certified materials

  • 5-days trainer-led online virtual classroom training

  • Online exam plus free exam resit (retake)

  • Course slide deck (PDF)

  • Mock Exams (PDF)

  • Glossary (PDF)

£945VAT Included

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Onsite
Managing Professional Transition

Our trainer comes to your site. 

Submit an enquiry (below) highlighting the location along with expected student numbers and we will respond with an accurate quotation.

What's Included?

  • Axelos®/PeopleCert® certified materials

  • 5-days trainer-led onsite classroom training 

  • Online exam plus free exam resit (retake)

  • Course slide deck (hard copy)

  • Mock Exams (hard copy)

  • Glossary (hard copy)

Per Quote