Our Clients Say Everything

eLearning - the Product

We have the best ITIL® 4 eLearning on the market based on 12-months access, inclusive of the official Axelos®/PeopleCert® online exam plus a free exam resit if required.

We boast a 98% student exam pass rate hence the reason why our eLearning course is used by corporate organisations as well as individuals.

So, what makes our ITIL 4 eLearning different?

Presented in video-MP4 format by Trevor Wilson

(a real-life accredited ITIL classroom trainer) who engages through the use of excellent analogies with clear explanations.  You will not be subjected to a plethora of boring PowerPoint slides, clip arts and/or PDF documents.


And, our prices are the best too, you will struggle to find anything which compares.


  • 12-months access

  • Online exam + free exam resit (if required)

  • Access via your own eLearning portal

  • MP4-video instructor-led lessons

  • Summaries and online mock tests


Check out the samples below:

ITIL Certification Training

eLearning on-demand 24/7

I came across an article posted on LinkedIn by Trevor Wilson and noted a “like” from one of the product specialists at Axelos and thought that was sufficient credibility for me to choose their ITIL 4 Foundation course. And what a brilliant course, Trevor the presenter is a super trainer, he is clearly passionate and genuinely understands IT service management, he explained things in a way I could easily follow. The knowledge tests were really helpful too. Would I recommend this course, 100% yes. Kash B - April 2019

I thought that I would miss the classroom when my company decided to assign me to this ITIL 4 eLearning course.  Okay, I may have missed the classroom banter but that’s all, this course met all of my expectations and I passed my exam. 5 stars from me Danny G - April 2019

I would highly recommend this ITIL 4 e-course, you can stop, pause and playback to suit, includes a fantastic trainer who explains everything extremely well and brilliant mock exam questions.  I loved the drag and drop questions too.

Mary L - April 2019

What a really enjoyable course. This course brings everything to life, you can just sit back and not only prepare yourself for taking the exam but really enjoy this course, I learnt so much. I just hope that ITSM Assist continue with this format when Axelos release the next ITIL 4 modules.

Zack - May 2019


eLearning Reviews

Carla Lucas, IT Service Manager, NHS BSA: “ITSM Assist is a recognised and acknowledged provider of ITIL training for the NHSBSA.  We have celebrated a number of student successes, gaining accreditation in ITIL v3 and v4 Foundation.  Trevor Wilson, ITSM Assist Managing Director is the utmost professional, supportive and willing to work directly with students to share his vast experience and knowledge; extending his advice and guidance beyond the eLearning courses available on the ITSM Assist website.  I highly recommend ITSM Assist for ITIL training”.

Samples on YouTube

Samples on YouTube

You tube channel
You tube channel
ITSM Assist on You Tube
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ITSM Assist Limited

Company Registration: 07618216

Registered Address:

ITSM Assist Limited

(c/o) Finnies Chartered Accountants

4-6 Swaby's Yard

Walkergate, Beverley. HU17 9BZ

United Kingdom