ITIL® 4 Certification Scheme Explained
Foundation (FND) Level: This certification is a prerequisite to progress through the certification scheme accordingly.
Master Level: There are 3 x primary designations:
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Managing Professional (MP)
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Strategic Leader (SL)
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Practice Manager (PM)
Students who achieve all 3 designations (MP, SL and PM) will automatically become certified as ITIL Master.
Managing Professional (MP) Level: To achieve the MP designation, students must become certified in all 4 modules as as shown in the certification scheme diagram above, and as highlighted below:
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Create, Deliver and Support (CDS)
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Drive Stakeholder Value (DSV)
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High Velocity IT (HVIT)
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Direct, Plan and Improve (DPI).
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Note: DPI also applies to the SL designation, and CDS also applies to the PM designation. So, if this designation has been achieved, then there is already a contribution to the SL designation (with DPI) and a contribution to the PM designation (with CDS).
Strategic Leader (SL) Level: To achieve the SL designation, students must become certified in both course modules as shown in the certification scheme diagram above, and as highlighted below:
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Digital and IT Strategy (DITS)
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Direct, Plan and Improve (DPI)
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Note: DPI also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with DPI).
Practice Manager (PM) Level: To achieve the PM designation, students must become certified in one the three practice categories (MSF, PIC and/or CAI) plus in addition, become certified in CDS (as shown in the certification scheme diagram above, and as highlighted below):
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Monitor, Support and Fulfil (MSF)
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Plan, Implement and Control (PIC)
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Collaborate, Assure and Improve (CAI)
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Create Deliver and Support (CDS)
Note: each category contains 5 x practices.
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Alternatively, students can become certified in any 5 practices from the 15 x practices across the 3 PM categories. In both cases, as previously highlighted, students must in addition, also achieve the CDS certification. Note: CDS also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with CDS).
Extension Modules: these are complimentary certifications.
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