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ITIL® 4 Certification Scheme Explained

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Foundation (FND) Level: This certification is a prerequisite to progress through the certification scheme accordingly.


Master Level: There are 3 x primary designations:

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  • Managing Professional (MP)

  • Strategic Leader (SL)

  • Practice Manager (PM)

 

Students who achieve all 3 designations (MP, SL and PM) will automatically become certified as ITIL Master.


Managing Professional (MP) Level: To achieve the MP designation, students must become certified in all 4 modules as as shown in the certification scheme diagram above, and as highlighted below:

 

  • Create, Deliver and Support (CDS) 

  • Drive Stakeholder Value (DSV)

  • High Velocity IT (HVIT)

  • Direct, Plan and Improve (DPI).

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Note: DPI also applies to the SL designation, and CDS also applies to the PM designation. So, if this designation has been achieved, then there is already a contribution to the SL designation (with DPI) and a contribution to the PM designation (with CDS).


Strategic Leader (SL) Level: To achieve the SL designation, students must become certified in both course modules as shown in the certification scheme diagram above, and as highlighted below: 

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  • Digital and IT Strategy (DITS) 

  • Direct, Plan and Improve (DPI)

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Note: DPI also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with DPI).


Practice Manager (PM) Level: To achieve the PM designation, students must become certified in one the three practice categories (MSF, PIC and/or CAI) plus in addition, become certified in CDS (as shown in the certification scheme diagram above, and as highlighted below):

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  • Monitor, Support and Fulfil (MSF)

  • Plan, Implement and Control (PIC)

  • Collaborate, Assure and Improve (CAI)

  • Create Deliver and Support (CDS)

 

Note: each category contains 5 x practices.

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Alternatively, students can become certified in any 5 practices from the 15 x practices across the 3 PM categories. In both cases, as previously highlighted, students must in addition, also achieve the CDS certification. Note: CDS also applies to the MP designation. So, if this designation has been achieved, then there is already a contribution to the MP designation (with CDS).


Extension Modules: these are complimentary certifications.

 

If you want further information or clarification then contact us here
 

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