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ITIL® 4 Certification Scheme

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ITIL Foundation

This is a prerequisite to progress through the certification scheme accordingly.  Once obtaining Foundation certification there are 3 x primary designations (streams) on route to ITIL Master.

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  • Managing Professional (MP)

  • Strategic (SL)

  • Practice Manager (PM)

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ITIL MP Designation 

MP comprises of 4 x certification modules as shown in the above diagram.

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  • Create deliver & support (CDS) - this module also applies to the PM designation

  • Drive stakeholder value (DSV)

  • High velocity IT (HVIT)

  • Direct plan & improve (DPI) - this module also applies to the SL designation

 

Once having become certified in all MP modules (CDS, DSV, HVIT and DPI) students automatically become MP certified.

 

ITIL SL Designation 

SL comprises of 2 x certification modules as shown in the above diagram. 

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  • Direct plan and improve (DPI) - this module also applies to the MP designation

  • Digital & IT Strategy (DITS)

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Once having become certified in all SL modules (DPI, and DITS) students automatically become SL certified.

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ITIL Practice Manager

PM comprises of 3 x categories plus the CDS module as shown in the the above diagram

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  • Monitor, support and fulfil category

  • Plan, implement and control category

  • Collaborate, assure and improve category

  • CDS module - this module also applies to the MP designation

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Each of these practice categories contain a bundle of 5 x practices, thus making up a total of 15 of the most in-demand practices. Students can undertake any of these 15 x practices as a 1-day course separately, or undertake one or all 3 bundles accordingly. 

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Students obtaining certification in any 5 of these 15 x practices and also obtain the CDS module automatically become PM certified.

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ITIL Master

Students who become MP, SL and PM certified automatically become certified as ITIL Master. 

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ITIL Extension Modules

Whilst students can undertake "Acquiring and Managing Cloud Solutions" and "Sustainability in Digital IT" without Foundation certification, students will require Foundation as a prerequisite to undertake "Business Relationship Management" and "IT Asset Management."

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Overview

This is a none certification course aimed at those students who just require an overview of the key ITIL principles, and/or want to gain an insight prior to progressing through the certification scheme.

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