Methods and techniques

We love ideas!

£75 GBP / $100 USD Amazon gift card for the most "likes"

Closes 17th December 2021 at 24:00 hrs (GMT/BST)

We bring people's great ideas and work methods into one place. People attend networking events such as forums and breakfast meetings to benefit from other people's ideas and work methods. Unfortunately, these meetings are often subject to people failing to attend, and not to mention subject to gaps in-between scheduled events. We are bringing people's great ideas and work methods into a format that is "accessible on-demand 24x 7". New ideas and work methods is the top contributor to progression!

We love new methods!

Nov 19

Organisation

MN0002: Onboarding - role inventories

Employees of an organisation learn their role and thus become proficient in that role. But what happens when employee leave the...

Nov 19

Learning

SC0001: Onboarding new employees

Typically, new employees are just assigned to the department/team which they have been recruited with the onboarding process focusing...

Nov 17

Leadership

DE0001: Applying the RACI matrix

When applying the RACI matrix (who is responsible? who is accountable? who should be consulted? and who should be informed?), whilst a...

Nov 16

Practice

MN0001: Taking multiple choice exams

I am going to post an idea that Trevor Wilson (the ITIL trainer at ITSM Assist) himself presented to me when I attended one of his ITIL...

Nov 15

Practice

MC0001: Collaborative reporting

Why don’t we create a reporting framework that codifies reports to map to customer needs with less focus on what internal teams see as...

Nov 15

Practice

TC0002: Shift working

Covering a 24-hour operation typically covers 3 x 8-hour shifts, e.g., 10 am -