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ITIL® 4 Monitor, Support and Fulfil ref MSF251124
Mon 25 Nov
|Online Virtual Classroom
Axelos®/PeopleCert® Approved + Exam + Free Exam Resit ("Take2") + Axelos® eBook + Student Courseware.
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Delivery
25 Nov 2024, 09:00 GMT – 27 Nov 2024, 16:30 GMT
Online Virtual Classroom
Details and Content
The Course
Part of the practice manager (PM) designate, Monitor, Support and Fulfil (MSF) certifies that each student has gained the knowledge and understanding necessary regarding the five management practices belonging to MSF, namely,
ITIL 4 Incident Management Practice
ITIL 4 Service Desk Practice
ITIL 4 Service Request Management Practice
ITIL 4 Monitoring and Event Management Practice