ITIL® 4 Monitor, Support and Fulfil ref MSF070126

The Course

Part of the practice manager (PM) designate, Monitor, Support and Fulfil (MSF) certifies that each student has gained the knowledge and understanding necessary regarding the five management practices belonging to MSF, namely, 

1. ITIL 4 Incident Management  Practice

2. ITIL 4 Service Desk Practice

3. ITIL 4 Service Request Management Practice

4. ITIL 4 Monitoring and Event Management Practice