ITIL® 4 FND ONLINE PRE-EXAM REVISION
Time & Location
About This Course
ITIL® 4 Foundation (FND)
This is an online revision session (using cisco WebEx) presented live by Trevor Wilson, an accredited Axelos®/PeopleCert® ITIL trainer. Students will require a computer/device with audio capability and internet connection. Microsoft PowerPoint slides will be shared on screen combined with Trevor presenting. Students should be able to converse in English.
- Concepts of service management
- Four dimensions of service management
- Service value system (SVS)
- Service value chain
- Guiding principles
- Sample exam quesitons
Full joining details will be provided upon order placement, e.g. the link to join the course etc.
- ITIL® 4 FND ONLINE REVISION£30£300£0