top of page

Mon, 12 Aug

|

Online Virtual Classroom

ITIL® 4 Create Deliver and Support ref CDS120824

Boasting the lowest price and equal to the highest quality on the market. Axelos®/PeopleCert® Approved + Exam + Free Exam Resit (retake) + Axelos® eBook + Student Courseware.

ITIL® 4 Create Deliver and Support ref CDS120824
ITIL® 4 Create Deliver and Support ref CDS120824

Delivery

12 Aug 2024, 09:00 BST – 14 Aug 2024, 14:30 BST

Online Virtual Classroom

Details and Content

The Course

Part of the managing professional (MP) designate, Create, Deliver and Support (CDS) certifies that each student has gained the knowledge and understanding necessary to create different value streams and activities to deliver and support IT-enabled products and services.

For Company Organisations (invoicing terms)

Submit Enquiry/Request Here >

Online Time Zone 

UK London (BST)

Prerequisites

ITIL v4 Foundation

Course Topics

  • Understanding how to plan and build a service value stream to create, deliver and support services
  • Knowing how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams 
  • Knowing how to create, deliver and support services 

Course Content

  • 3-days online live and interactive instructor-led course delivery
  • Official Axelos/PeopleCert online exam voucher + free exam resit
  • The official Axelos core guidance e-book including glossary (PDF)
  • Mock exam papers (PDF)
  • Course slide deck (PDF)

Exam

The exam is taken online directly with PeopleCert (the Axelos examination institute) at a time and location of the student's choosing. Students will require a computer with webcam facility and internet connection. The first exam voucher is valid for 12-months and the resit (if needed) is valid for 6-months following the first exam.

  • The exam format: Closed book, 90-minutes duration based on 40 multiple choice questions with 1 mark awarded for each correct answer. 28 marks are required to pass, equating to 70%.
  • Certificates: Issued directly by PeopleCert (the official Axelos examination institute) in electronic format. Hard copy certificates can be provided upon request at an additional cost.

Joining Details 

Full joining details will be provided following order placement.

Pricing Details

All prices include tax.

Privacy Policy

When making a purchase, the Purchaser gives us consent to share information with Direct Suppliers for the purpose only that is necessary for the Purchaser to access and use such products and services. However, we (ITSM Assist) will NOT share such information with other third parties without the Purchaser's prior consent. For more information about how we manage such information see our privacy policy here

Buy Now

  • ITIL CDS 12th Aug 2024

    This ticket includes online instructor-led course delivery, online exam, free online exam resit (retake), access to the official Axelos eBook, and student courseware.

    £972.00
    Tax: Tax included

Total

£0.00

Share This Event

bottom of page