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FREE ITIL® 4 Introduction
Fri, 15 May
|Online
Axelos®/PeopleCert® approved content and delivered live online by Trevor Wilson (accredited ITIL trainer) - limited seats.
Sorry registration for this course is now closed
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15 May 2020, 14:30 – 15:30 BST
Online
Details and Content
ITIL® 4 Introduction
Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event booking is required in order to secure a seat.
Duration
45-60 minutes
What’s Covered?
- IT service management (setting-the-scene)
- Key differences between v3 and v4
- Service value system overview
- Service value chain overview
- Service value streams overview
Joining Details
Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link.
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ITIL® 4 Intro 15th May
Free Event: Introduction to ITIL 4
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