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Wed, 01 Jun


Online Virtual Classroom

FREE ITIL® 4 Intro ref 010622L

Axelos®/PeopleCert® approved content and presented live online by Trevor Wilson (accredited ITIL trainer) - limited seats, UK (London) time zone.

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FREE ITIL® 4 Intro ref 010622L
FREE ITIL® 4 Intro ref 010622L


01 Jun 2022, 09:30 – 10:30

Online Virtual Classroom

Details and Content

ITIL® 4 Introduction

If you are considering booking an ITIL online live certification course then this is a great opportunity to evaluate prior to making a booking.  Experience online training free of charge and without any obligation, presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer) - the same trainer who will deliver your ITIL certification course if you book with ITSM Assist, so consistency is assured!

Note: whilst this is a free event, booking is required in order to secure a seat - no card details required, just your name and email address and that's it!


60 minutes

Time Zone

UK London (BST)

What’s Covered?

Setting the scene

  • ITSM in the workplace
  • ITSM and the modern world
  • ITSM and the service consumer

Introduction to ITIL 4

  • Service value system overview
  • Service value chain overview
  • Service value streams overview
  • The certification scheme

Joining Details

Within 24-hours from booking you will receive a Cisco WebEx session link. You will be prompted to download the Cisco WebEx guest app (unless you already have this), which a free, and quick and easy download. Alternatively, you can elect to connect via your web brower.

Buy Now

  • ITIL 4 Intro 16th July

    Free Event: Introduction to ITIL 4

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