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Fri, 29 May



FREE ITIL® 4 Intro PM ref 290520

This webinar also suits those located in different time zones to the UK. Comprising of Axelos®/PeopleCert® approved content and delivered live online by Trevor Wilson (accredited ITIL trainer) - limited seats.

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FREE ITIL® 4 Intro PM ref 290520
FREE ITIL® 4 Intro PM ref 290520


29 May 2020, 14:30 – 15:30 BST


Details and Content

ITIL® 4 Introduction

Presented live by Trevor Wilson (accredited Axelos®/PeopleCert® ITIL trainer). Note: whilst this is a free event, booking is required in order to secure a seat.


45-60 minutes

What’s Covered?

  • IT service management (setting-the-scene)
  • Key differences between v3 and v4
  • Service value system overview
  • Service value chain overview
  • Service value streams overview

Joining Details

Upon booking you will receive a Cisco WebEx session link. You will be prompted to download (unless you already have Cisco WebEx) the guest app which is free, and a quick easy download. Please allow up to 24-hours to receive this link. 

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  • ITIL® 4 Intro 29th May (PM)

    Free Event: Introduction to ITIL 4

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