Before you complete the request form you will need to agree to some basic terms:

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1. This is a free service to both parties (the candidate and your organisation - the prospective employer). The purpose and spirit of this service is to help your organisation find candidates for potential employment, whilst at the same time helping candidates (people) who are currently unemployed get back into employment and not to mention, school leavers/graduates who are looking for their first IT job. Therefore, it should be acknowledged that all candidates are currently unemployed.

2. We (ITSM Assist) are an accredited ITIL® training organisation and provider of ITSM services, we are not a recruitment agency. Therefore, in the event your organisation elects to contact a candidate this is where our involvement and responsibility ends. This means that your organisation will be responsible for screening and verifying the candidate's CV in accordance with your recruitment policy, including validating the candidate's eligibility to work in the country which your organisation is based/operates, along carrying out the necessary security checks etc., which your organisation stipulate.

3. Requests to receive candidate CVs must include a company-related email address (e.g., personal Hotmail/Gmail addresses etc., will not be accepted).

4. Upon requesting candidate CVs, we will first seek the candidate's permission to forward their CV respectively. At this stage, other than revealing your organisation's company name, we will not disclose any personal contact details within your organisation to the candidate. This will only unfold in the event where a representative of your organisation chooses to contact the candidate accordingly.  

5. We will not proactively canvass your organisation with prospective candidates and neither will we carry out any follow-ups. In simple terms, your organisation will have the freedom and privacy to request candidate CVs without any obligation or need to provide feedback.

6. As previously highlighted, this service is completely free of charge therefore, there are no fees of any kind, and neither are there any obligations.

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